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Office of the Ombudsman - contract awards

Office of the Ombudsman has awarded 25 contracts totalling €7.7M between 2014 and 2026. Top supplier by disclosed value is Open Sky Data Systems (4 awards).

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25

Awards

€7.7M

Disclosed value

€699k

Average per award

16

With named winner

Top suppliers awarded

  1. 1.Open Sky Data Systems4 · €1.8M
  2. 2.Dovetail Technologies3 · €480k
  3. 3.An Post1 · €250k
  4. 4.Equiniti ICS Ltd.1 · €125k
  5. 5.System Dynamics2 · Not disclosed
  6. 6.Flextime1 · Not disclosed
  7. 7.Deloitte Ireland LLP1 · Not disclosed
  8. 8.Educom1 · Not disclosed
  9. 9.eCom Solutions1 · Not disclosed
  10. 10.Viatel Ireland Limited1 · Not disclosed

Year-by-year

YearAwardsValue
20145€200k
20155€375k
20163-
20194-
20202€600k
20221€4.8M
20242€430k
20252€1.1M
20261€140k

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By value band

Competition intensity

Awards with bid data
24
Sole bidder (no competition)
5
Most contested award
Provision of monitor arms
9 bids received

Least contested above 1 bid: Provision of LAN speed WAN connectivity to Government networks (2 bids)

By procedure

  • Open Procedure: 23
  • Restricted Procedure: 1

Supplier intelligence

One or more top suppliers for this authority are recorded as dissolved or inactive in the Companies Registration Office.

Top-3 suppliers account for 28.8% of €8.9M total disclosed value — a market-concentration signal.

SupplierShareCRO statusOther bodies (join 4)
Open Sky Data Systems20.6%Normalalso won €32.9M across 15 other Irish bodies →
Dovetail Technologies5.4%Normalalso won Not disclosed across 3 other Irish bodies →
An Post2.8%—also won €338.6M across 9 other Irish bodies →
Equiniti ICS Ltd.1.4%—also won Not disclosed across 1 other Irish body →
System Dynamics0%Dissolvedalso won Not disclosed across 1 other Irish body →

Repeat winners

Suppliers awarded contracts by Office of the Ombudsman in two or more separate years, from published award notices.

SupplierAwardsActive years
Open Sky Data Systems42020, 2024, 2025
Dovetail Technologies32014, 2025, 2026
System Dynamics22014, 2015

Award history (25 records)

DateTitleWinnerBidsProcedureValue
15 April 2026Provision of Regulation of Lobbying Online Register Development, Maintenance and Support ServicesDovetail Technologies—€140k
7 October 2025Cloud Migration Modernisation Support Development ServicesOpen Sky Data Systems4Open Procedure€1.0M
24 March 2025Provision of Regulation of Lobbying Online Register Development, Maintenance and Support ServicesDovetail Technologies1Open Procedure€140k
17 October 2024CRM Dynamics (On premise) Support and Development Services for the Office of the OmbudsmanOpen Sky Data Systems7Open Procedure€300k
21 May 2024Provision of Sharepoint Support and Associated ServicesOpen Sky Data Systems3Open Procedure€130k
19 February 2022Media Strategy, Planning and Buying Servicesundisclosed6Restricted Procedure€4.8M
9 October 2020Provision of CRM Dynamics Support and Development Services for the Office of the OmbudsmanOpen Sky Data Systems4Open Procedure€400k
15 March 2020Support and maintenance of Sharepoint environmentundisclosed4Open Procedure€200k
18 October 2019Provision of monitor armsundisclosed9Open Procedure-
9 October 2019RFT Audio Visual Equipmentundisclosed8Open Procedure-
27 August 2019The Office of the Ombudsman (“the Office”) has a requirement to replace its existing Mitel/Aastra MX-One/OneBox phone systemundisclosed2Open Procedure-
23 August 2019The Office of the Ombudsman has a requirement to replace its current time and attendance applicationFlextime5Open Procedure-
26 May 2016Multi-Functional Print Devicesundisclosed4Open Procedure-
5 February 2016Provision of Web Content Management Platform and Intranet Solutionundisclosed7Open Procedure-
4 January 2016Provision of Lotus Notes Development and Support ServicesDeloitte Ireland LLP1Open Procedure-
6 November 2015Document Management SolutionEquiniti ICS Ltd.9Open Procedure€125k
12 May 2015Network Infrastructure Cabling Upgrade RFTEducom3Open Procedure-
12 May 2015Provision of LAN Switching Equipment Support Contract and Network Consultancy ServiceseCom Solutions5Open Procedure-
26 March 2015Lotus Notes Development and Support Services 2015System Dynamics1Open Procedure-
28 January 2015Provision of postal delivery services to the Referendum CommissionAn Post1Open Procedure€250k
9 December 2014Single Supplier Framework Agreement for the Provision of Marketing/project management/communications consultancy servicesundisclosed1Open Procedure€1.2M
2 December 2014Provision of Design of Annual and other Reports to the Office of the Ombudsmanundisclosed5Open Procedure-
5 September 2014Provision of Online Registration System of LobbyingDovetail Technologies6Open Procedure€200k
3 February 2014Lotus Notes Development and Support ServicesSystem Dynamics2Open Procedure-
3 February 2014Provision of LAN speed WAN connectivity to Government networksViatel Ireland Limited2Open Procedure-

Last updated 8 August 2026. Award dataset coverage begins 2014-02-03. Sentinel TED values (€0, €1) are excluded from totals and averages.

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