Office of the Ombudsman - contract awards
Who wins Office of the Ombudsman contracts, and how hard it is to break in
Office of the Ombudsman has awarded 25 contracts totalling €7.7M between 2014 and 2026. Top supplier by disclosed value is Open Sky Data Systems (4 awards).
Its three largest suppliers hold 29% of the disclosed value. 3 companies have won here in more than one year. 5 of the 24 awards with a published bid count drew a single bidder.
Concentration like this is where a newcomer reads its odds. Thin fields and single-bidder contracts are the openings.
Download 25 awarded contracts
CC BY 4.0 · sourced from TEDEndpoints are public, no auth. Columns and shape are pinned — see about Tenderwatch for the contract.
25
Awards
€7.7M
Disclosed value
€699k
Average per award
16
With named winner
Top suppliers awarded
- 1.Open Sky Data Systems4 · €1.8M
- 2.Dovetail Technologies3 · €480k
- 3.An Post1 · €250k
- 4.Equiniti ICS Ltd.1 · €125k
- 5.System Dynamics2 · Not disclosed
- 6.Flextime1 · Not disclosed
- 7.Deloitte Ireland LLP1 · Not disclosed
- 8.Educom1 · Not disclosed
- 9.eCom Solutions1 · Not disclosed
- 10.Viatel Ireland Limited1 · Not disclosed
Year-by-year
| Year | Awards | Value |
|---|---|---|
| 2014 | 5 | €200k |
| 2015 | 5 | €375k |
| 2016 | 3 | - |
| 2019 | 4 | - |
| 2020 | 2 | €600k |
| 2022 | 1 | €4.8M |
| 2024 | 2 | €430k |
| 2025 | 2 | €1.1M |
| 2026 | 1 | €140k |
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By value band
- €50k-€144k4 · €535k
- €144k-€360k4 · €950k
- €360k-€1M1 · €400k
- €1M-€5M3 · €5.8M
Competition intensity
- Awards with bid data
- 24
- Sole bidder (no competition)
- 5
- Most contested award
- Provision of monitor arms
- 9 bids received
Least contested above 1 bid: Provision of LAN speed WAN connectivity to Government networks (2 bids)
By procedure
- Open Procedure: 23
- Restricted Procedure: 1
Supplier intelligence
Top-3 suppliers account for 28.8% of €8.9M total disclosed value — a market-concentration signal.
| Supplier | Share | CRO status | Other bodies (join 4) |
|---|---|---|---|
| Open Sky Data Systems | 20.6% | Normal | also won €32.9M across 15 other Irish bodies → |
| Dovetail Technologies | 5.4% | Normal | also won Not disclosed across 3 other Irish bodies → |
| An Post | 2.8% | — | also won €338.6M across 9 other Irish bodies → |
| Equiniti ICS Ltd. | 1.4% | — | also won Not disclosed across 1 other Irish body → |
| System Dynamics | 0% | Dissolved | also won Not disclosed across 1 other Irish body → |
Repeat winners
Suppliers awarded contracts by Office of the Ombudsman in two or more separate years, from published award notices.
| Supplier | Awards | Active years |
|---|---|---|
| Open Sky Data Systems | 4 | 2020, 2024, 2025 |
| Dovetail Technologies | 3 | 2014, 2025, 2026 |
| System Dynamics | 2 | 2014, 2015 |
Award history (25 records)
| Date | Title | Winner | Bids | Procedure | Value |
|---|---|---|---|---|---|
| 15 April 2026 | Provision of Regulation of Lobbying Online Register Development, Maintenance and Support Services | Dovetail Technologies | — | €140k | |
| 7 October 2025 | Cloud Migration Modernisation Support Development Services | Open Sky Data Systems | 4 | Open Procedure | €1.0M |
| 24 March 2025 | Provision of Regulation of Lobbying Online Register Development, Maintenance and Support Services | Dovetail Technologies | 1 | Open Procedure | €140k |
| 17 October 2024 | CRM Dynamics (On premise) Support and Development Services for the Office of the Ombudsman | Open Sky Data Systems | 7 | Open Procedure | €300k |
| 21 May 2024 | Provision of Sharepoint Support and Associated Services | Open Sky Data Systems | 3 | Open Procedure | €130k |
| 19 February 2022 | Media Strategy, Planning and Buying Services | undisclosed | 6 | Restricted Procedure | €4.8M |
| 9 October 2020 | Provision of CRM Dynamics Support and Development Services for the Office of the Ombudsman | Open Sky Data Systems | 4 | Open Procedure | €400k |
| 15 March 2020 | Support and maintenance of Sharepoint environment | undisclosed | 4 | Open Procedure | €200k |
| 18 October 2019 | Provision of monitor arms | undisclosed | 9 | Open Procedure | - |
| 9 October 2019 | RFT Audio Visual Equipment | undisclosed | 8 | Open Procedure | - |
| 27 August 2019 | The Office of the Ombudsman (“the Office”) has a requirement to replace its existing Mitel/Aastra MX-One/OneBox phone system | undisclosed | 2 | Open Procedure | - |
| 23 August 2019 | The Office of the Ombudsman has a requirement to replace its current time and attendance application | Flextime | 5 | Open Procedure | - |
| 26 May 2016 | Multi-Functional Print Devices | undisclosed | 4 | Open Procedure | - |
| 5 February 2016 | Provision of Web Content Management Platform and Intranet Solution | undisclosed | 7 | Open Procedure | - |
| 4 January 2016 | Provision of Lotus Notes Development and Support Services | Deloitte Ireland LLP | 1 | Open Procedure | - |
| 6 November 2015 | Document Management Solution | Equiniti ICS Ltd. | 9 | Open Procedure | €125k |
| 12 May 2015 | Network Infrastructure Cabling Upgrade RFT | Educom | 3 | Open Procedure | - |
| 12 May 2015 | Provision of LAN Switching Equipment Support Contract and Network Consultancy Services | eCom Solutions | 5 | Open Procedure | - |
| 26 March 2015 | Lotus Notes Development and Support Services 2015 | System Dynamics | 1 | Open Procedure | - |
| 28 January 2015 | Provision of postal delivery services to the Referendum Commission | An Post | 1 | Open Procedure | €250k |
| 9 December 2014 | Single Supplier Framework Agreement for the Provision of Marketing/project management/communications consultancy services | undisclosed | 1 | Open Procedure | €1.2M |
| 2 December 2014 | Provision of Design of Annual and other Reports to the Office of the Ombudsman | undisclosed | 5 | Open Procedure | - |
| 5 September 2014 | Provision of Online Registration System of Lobbying | Dovetail Technologies | 6 | Open Procedure | €200k |
| 3 February 2014 | Lotus Notes Development and Support Services | System Dynamics | 2 | Open Procedure | - |
| 3 February 2014 | Provision of LAN speed WAN connectivity to Government networks | Viatel Ireland Limited | 2 | Open Procedure | - |
Last updated 22 September 2026. Award dataset coverage begins 2014-02-03. Sentinel TED values (€0, €1) are excluded from totals and averages.
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