Citizens Information Board - contract awards
Citizens Information Board has been awarded 45 contracts totalling €18.1M between 2013-2026. Top supplier by disclosed value is Micromail (1 award).
Download 45 awarded contracts
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45
Awards
€18.1M
Disclosed value
€863k
Average per award
28
With named winner
Top suppliers awarded
- 1. Micromail 1 · €1.8M
- 2. DigitalWell 1 · €1.2M
- 3. Cpl Solutions Limited 2 · €700k
- 4. Trojan IT Business Solutions Ltd 1 · €677k
- 5. DHL Same Day 1 · €150k
- 6. By-tek Office Systems Limited 1 · €120k
- 7. National Adult Literacy Agency 2 · €98k
- 8. LFMI Media Services Ltd t/a Muck Rack 1 · €50k
- 9. Work Rest Play 1 · €30k
- 10. Murray Consultants Ltd 1 · Not disclosed
Year-by-year
| Year | Awards | Value |
|---|---|---|
| 2013 | 2 | - |
| 2014 | 7 | - |
| 2015 | 4 | - |
| 2016 | 1 | €600k |
| 2019 | 5 | €4.0M |
| 2020 | 3 | €4.2M |
| 2021 | 7 | €950k |
| 2022 | 3 | €3.2M |
| 2023 | 5 | €2.2M |
| 2024 | 2 | €50k |
| 2025 | 5 | €2.5M |
| 2026 | 1 | €350k |
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By value band
- €25k-€50k 1 · €30k
- €50k-€144k 3 · €268k
- €144k-€360k 8 · €2.3M
- €360k-€1M 3 · €1.9M
- €1M-€5M 6 · €13.6M
Competition intensity
- Awards with bid data
- 42
- Sole bidder (no competition)
- 11
- Most contested award
- Design Services to the Citizens Information Board
- 12 bids received
Least contested above 1 bid: Training Programme Delivery (2 bids)
By procedure
- Open Procedure: 43
- Direct Invite – Mini-Competition: 1
Supplier intelligence
Top-3 suppliers account for 20.4% of €18.1M total disclosed value — a market-concentration signal.
| Supplier | Share | CRO status | Other bodies (join 4) |
|---|---|---|---|
| Micromail | 9.9% | Normal | also won €34.8M across 32 other Irish bodies → |
| DigitalWell | 6.6% | — | — |
| Cpl Solutions Limited | 3.9% | Normal | also won €71.1M across 29 other Irish bodies → |
| Trojan IT Business Solutions Ltd | 3.7% | Normal | also won €735k across 6 other Irish bodies → |
| DHL Same Day | 0.8% | — | also won Not disclosed across 1 other Irish body → |
Repeat winners
Suppliers awarded contracts by Citizens Information Board in two or more separate years, from published award notices.
| Supplier | Awards | Active years |
|---|---|---|
| Cpl Solutions Limited | 2 | 2025, 2026 |
| National Adult Literacy Agency | 2 | 2020, 2025 |
Award history (45 records)
| Date | Title | Winner | Bids | Procedure | Value |
|---|---|---|---|---|---|
| 20 April 2026 | Tender for the provision of shortlisting, temporary placement and other related services for the Citizens Information Board | Cpl Solutions Limited | — | €350k | |
| 11 November 2025 | Tender for the provision of shortlisting, temporary placement and other related services for the Citizens Information Board | Cpl Solutions Limited | 8 | Open Procedure | €350k |
| 10 November 2025 | Tender for the supply of video conferencing equipment for CIB's service delivery companies | By-tek Office Systems Limited | 8 | Open Procedure | €120k |
| 10 September 2025 | Tender for a Managed Warehousing and Courier Delivery Service for CIB | DHL Same Day | 3 | Open Procedure | €150k |
| 27 August 2025 | Request for Tender for Software Licences for CIB | Micromail | 1 | Open Procedure | €1.8M |
| 2 May 2025 | Tender for the provision of Editing, Plain English, proofreading, training and other related services to the Citizens Information Board’ | National Adult Literacy Agency | 6 | Open Procedure | €98k |
| 15 November 2024 | Tender for the provision of Media Monitoring Services for the Citizens Information Board | LFMI Media Services Ltd t/a Muck Rack | 2 | Open Procedure | €50k |
| 28 February 2024 | Citizens Information Board - Supplementary Request for Tender | Murray Consultants Ltd | — | Direct Invite – Mini-Competition | - |
| 8 December 2023 | Tender for the provision of a cloud based accounting and budgeting system for the Citizens Information Boards service delivery companies | Trojan IT Business Solutions Ltd | 2 | Open Procedure | €677k |
| 13 September 2023 | Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres | DigitalWell | 1 | Open Procedure | €1.2M |
| 18 August 2023 | Request for Tenders for the provision of Meeting PODs for two (2) County Libraries | Work Rest Play | 2 | Open Procedure | €30k |
| 12 April 2023 | Request for Tenders for the provision of Unified Inbox, Dashboard and Omni Channel enabled Text based Communications for the Citizens Information Board | undisclosed | 6 | Open Procedure | - |
| 2 February 2023 | The Citizens Information Board (CIB) wish to establish a Single Supplier Framework Agreement for the provison of Total Facilities Management Services | undisclosed | 3 | Open Procedure | €300k |
| 16 October 2022 | The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board | undisclosed | 6 | Open Procedure | €1.5M |
| 9 October 2022 | Contract Cleaning and other related services for specified CIB locations. | undisclosed | 3 | Open Procedure | €308k |
| 26 August 2022 | Human Resource services for the Citizens Information Board and its 22 service delivery companies | undisclosed | 2 | Open Procedure | €1.4M |
| 29 November 2021 | Moodle LMS hosting, support and development for CIB | undisclosed | 2 | Open Procedure | - |
| 23 November 2021 | Cloud based travel and subsistence solution for CIB | undisclosed | 2 | Open Procedure | - |
| 8 May 2021 | Single Supplier Framework of Payroll Processing and Other Related Services for CIB-funded Service Delivery Companies | undisclosed | 6 | Open Procedure | €620k |
| 19 February 2021 | Architect-led Design Team Services for the Citizens Information Board and its Funded Companies | undisclosed | 7 | Open Procedure | - |
| 9 February 2021 | Payroll processing and other related services for the Citizens Information Board | Crowleys DFK | 9 | Open Procedure | - |
| 5 February 2021 | Single Supplier Framework of a hosted time and attendance system and personnel database. | undisclosed | 3 | Open Procedure | €330k |
| 29 January 2021 | Alterations and additions including Internal works to existing office spaces & canteen at No. 4, The Parade, Kilkenny. This is a Protected Structure | undisclosed | 4 | Open Procedure | - |
| 19 November 2020 | Shortlisting, temporary placement and other related services | Osborne Recruitment | 9 | Open Procedure | - |
| 6 May 2020 | Editing, copyediting, Plain English, proofreading, training and related services | National Adult Literacy Agency | 5 | Open Procedure | - |
| 30 January 2020 | Managed ICT Infrastructure and related services | undisclosed | 2 | Open Procedure | €4.2M |
| 28 August 2019 | Managed IP Telephony and Managed POE LAN Switches | undisclosed | 5 | Open Procedure | €3.5M |
| 1 August 2019 | Cloud Accounting Software to the Citizens Information Board's Service Delivery Companies | undisclosed | — | Open Procedure | €280k |
| 21 May 2019 | Specialist Financial Pension Advice for the Citizens Information Board’s Service Delivery Companies | Joseph G. Byrne and Sons Consulting Actuaries Limited | 2 | Open Procedure | - |
| 25 April 2019 | Review, redesign and implementation of a National Framework of Qualifications accredited training | undisclosed | 1 | Open Procedure | €270k |
| 1 March 2019 | Single Supplier Framework for the Provision of Pension Legal Services | ByrneWallace LLP | 7 | Open Procedure | - |
| 26 August 2016 | ICT Managed Helpdesk and Support Services | undisclosed | 6 | Open Procedure | €600k |
| 19 November 2015 | Design Services to the Citizens Information Board | EyeCue | 12 | Open Procedure | - |
| 11 November 2015 | Content Services to the Citizens Information Board | Cian Moriarty | 1 | Open Procedure | - |
| 23 June 2015 | Provision of HR/IR Support | Graphiite HRM | 1 | Open Procedure | - |
| 21 May 2015 | Seeking a vendor to provide Security and Data Management Services to the Citizens Information Board | undisclosed | 7 | Open Procedure | - |
| 13 November 2014 | Pension Advice | LCP Ireland Ltd | 1 | Open Procedure | - |
| 22 October 2014 | Media planning and placement of radio advertisement in final quarter 2014 | Core | 5 | Open Procedure | - |
| 17 September 2014 | CIPS Reporting Solution | Ward Solutions Ltd | 1 | Open Procedure | - |
| 22 August 2014 | Research on information processes in Ctizens Information Services | Eustace Patterson Ltd | 1 | Open Procedure | - |
| 12 May 2014 | Fully Managed IT Services | eir evo | 2 | Open Procedure | - |
| 2 May 2014 | Training Programme Delivery | Institute of Technology Blanchardstown | 2 | Open Procedure | - |
| 23 April 2014 | Supply of Web Application Developer Services | Dataworks Limited | 1 | Open Procedure | - |
| 5 November 2013 | RFT Property Valuation Services | Lisney Ltd | 1 | Open Procedure | - |
| 7 August 2013 | To oversee construction project for Dublin 8 & Bluebell Citizen Information Service | Malachi Cullen Consulting Engineers Ltd. | 1 | Open Procedure | - |
Last updated 30 July 2026. Award dataset coverage begins 2013-08-07. Sentinel TED values (€0, €1) are excluded from totals and averages.
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