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Financial Services and Pensions Ombudsman - contract awards

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Who wins Financial Services and Pensions Ombudsman contracts, and how hard it is to break in

Financial Services and Pensions Ombudsman has awarded 31 contracts totalling €8.3M between 2015 and 2025. Top supplier by disclosed value is Ernst and Young (1 award).

Its three largest suppliers hold 46% of the disclosed value. 4 companies have won here in more than one year. 4 of the 30 awards with a published bid count drew a single bidder.

Concentration like this is where a newcomer reads its odds. Thin fields and single-bidder contracts are the openings.

Follow a supplier that wins Financial Services and Pensions Ombudsman work

Download 31 awarded contracts

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31

Awards

€8.3M

Disclosed value

€555k

Average per award

28

With named winner

Top suppliers awarded

  1. 1.Ernst and Young1 · €3.0M
  2. 2.Cpl Solutions Limited2 · €1.4M
  3. 3.Amy Walsh BL1 · €1.2M
  4. 4.Atos IT Solutions and Services1 · €750k
  5. 5.Maeve Thornberry and Associates3 · €325k
  6. 6.Conscia Talent1 · €300k
  7. 7.XpertDPO1 · €200k
  8. 8.Southern Marketing Design and Media1 · €180k
  9. 9.Epiq Europe Ltd1 · €150k
  10. 10.Public Authority Pension Services Limited2 · €120k

Year-by-year

YearAwardsValue
20153€250k
20171-
20181-
20206€1.1M
20217€1.2M
20222€750k
20232€175k
20246€4.5M
20253€400k

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By value band

Competition intensity

Awards with bid data
30
Sole bidder (no competition)
4
Most contested award
Provision of External Drafting Services
17 bids received

Least contested above 1 bid: Provision of Stenography Services (2 bids)

By procedure

  • Open Procedure: 31

Supplier intelligence

Top-3 suppliers account for 46.2% of €12.1M total disclosed value — a market-concentration signal.

SupplierShareCRO statusOther bodies (join 4)
Ernst and Young24.7%—also won €519.0M across 49 other Irish bodies →
Cpl Solutions Limited11.5%Normalalso won €72.6M across 30 other Irish bodies →
Amy Walsh BL9.9%——
Acrux Consulting Ltd6.6%Normalalso won €6.7M across 6 other Irish bodies →
Atos IT Solutions and Services6.2%Normalalso won €6.5M across 6 other Irish bodies →

Repeat winners

Suppliers awarded contracts by Financial Services and Pensions Ombudsman in two or more separate years, from published award notices.

SupplierAwardsActive years
Maeve Thornberry and Associates32020, 2023, 2024
Cpl Solutions Limited22020, 2024
Forvis Mazars22021, 2025
Public Authority Pension Services Limited22021, 2024

Award history (31 records)

DateTitleWinnerBidsProcedureValue
2 May 2025External mediation Services - Multi-Party Framework AgreementAcrux Consulting Ltd3Open Procedure€800k
6 March 2025Recruitment ServicesConscia Talent11Open Procedure€300k
29 January 2025Payroll and Pensions Administration ServicesForvis Mazars4Open Procedure€100k
29 October 2024Payroll and Pensions, Governance Support ServicesMaeve Thornberry and Associates2Open Procedure€150k
17 October 2024Case Management System and Online Customer Web PortalErnst and Young13Open Procedure€3.0M
4 September 2024Data Protection Support ServicesXpertDPO11Open Procedure€200k
6 August 2024Graphic Design and Print Management ServicesSouthern Marketing Design and Media11Open Procedure€180k
22 March 2024Pension Advisory ServicesPublic Authority Pension Services Limited2Open Procedure€120k
22 February 2024Temporary Administrative ResourcesCpl Solutions Limited10Open Procedure€800k
24 May 2023Governance Advisory ServicesMaeve Thornberry and Associates1Open Procedure€175k
5 March 2023Establishment of a Multi-Party Framework Agreement for the provision of Legal Advisory Services and related Litigation Servicesundisclosed6Open Procedure€1.5M
24 December 2022Establishment of a multi-party Framework Agreement for Legal advisory services and related litigation servicesundisclosed—Open Procedure€1.5M
15 December 2022Supply of IT Managed ServicesAtos IT Solutions and Services2Open Procedure€750k
24 September 2021Provision of External Drafting ServicesAmy Walsh BL17Open Procedure€1.2M
23 July 2021Graphic Design and Print Management ServicesWonder Works11Open Procedure-
16 July 2021Drafting summaries of legally binding decisions and case studiesPhilip Lee LLP3Open Procedure-
7 May 2021Provision of Cleaning and Janitorial ServicesNeylons Facility Management Ltd11Open Procedure-
23 April 2021Facilities Management and Maintenance ServicesNeylons Facility Management Ltd6Open Procedure-
30 March 2021Pension Advisory ServicesPublic Authority Pension Services Limited3Open Procedure-
4 January 2021Payroll and Pensions Administration ServicesForvis Mazars9Open Procedure-
16 December 2020Provision of temporary administrative support resourcesCpl Solutions Limited11Open Procedure€600k
11 December 2020Supply of IT Managed Servicesundisclosed7Open Procedure€500k
7 December 2020The FSPO invites tenders from suitably qualified individuals for the provision of drafting services to the Contracting AuthorityAnthony McGrath12Open Procedure-
27 November 2020Provision of Governance Advisory ServicesMaeve Thornberry and Associates2Open Procedure-
26 February 2020Office Furniture and Fittings including Delivery and InstallationMilner Office Furniture14Open Procedure-
12 February 2020Refurbishment Ground Floor Lincoin HouseCommercial and Residential Management Ltd6Open Procedure-
8 October 2018TIME AND ATTENDENCE AND HRMSAdvance Systems International1Open Procedure-
24 July 2017Office Refurbishment to Third and Fourth Floor of Lincoln House, Lincoln Place, Dublin 2 for the Financial Services OmbudsmanAzure Contracting Ltd1Open Procedure-
16 July 2015Request for Tenders for the Provision of Cleaning ServicesMoore Cleaning Services1Open Procedure-
27 May 2015Request for tender for a joint strategic and operational review of the Financial Services Ombudsman Bureau and the Pensions Ombudsman's officeBearingPoint Ireland3Open Procedure€100k
8 May 2015Provision of Stenography ServicesEpiq Europe Ltd2Open Procedure€150k

Last updated 24 September 2026. Award dataset coverage begins 2015-05-08. Sentinel TED values (€0, €1) are excluded from totals and averages.

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