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Get the weekly alert25-031F Framework Agreement for the Provision of Contact Centre Services
Contracting Authority
Sector
Deadline
Not specified
Estimated Value
€216.1M
Value Range
>5M
Procedure
Open Procedure
Procurement Type
Not specified
Published
2026-04-21
Resource ID
272077-2026
CPV Classification
Common Procurement Vocabulary: the EU codes that classify what this contract is for.
- 79512000Business services: law, marketing, consulting, recruitment and printing
- 79342300Business services: law, marketing, consulting, recruitment and printing
- 79342320Business services: law, marketing, consulting, recruitment and printing
- 79510000Business services: law, marketing, consulting, recruitment and printing
- 79511000Business services: law, marketing, consulting, recruitment and printing
- 72253000IT services: consulting, software development, Internet and support
- 72253100IT services: consulting, software development, Internet and support
- 71356300Architectural, construction, engineering and inspection services
- 79416000Business services: law, marketing, consulting, recruitment and printing
- 75112000Administration, defence and social security services
- 75100000Administration, defence and social security services
Summary
Contract is for a maximum 10-year period.
Keywords
25-031F Framework Agreement for the Provision of Contact Centre Services
| Buyer & Benchmark | Uisce Éireann · CPV 79 median award €200,000 (IQR €90,000 to €600,000, n=749) · Median 4 bids |
| Notice Profile | Sector: Professional Services · Deadline: See official notice |
| Pre-Qualification & CRO | Full CRO status, B1 accounts date, NACE classification, and ESPD pre-qualification check for Professional Services bidders |
| Buyer Spend & History | All Uisce Éireann contract awards -> · Browse >EUR 20k supplier payment register -> |
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