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25-031F Framework Agreement for the Provision of Contact Centre Services
Contracting Authority
Sector
Deadline
Not specified
Estimated Value
€216.1M
Value Range
>5M
Procedure
Open Procedure
Procurement Type
Not specified
Published
2026-04-21
Resource ID
272077-2026
CPV Classification
Common Procurement Vocabulary — the EU codes that classify what this contract is for.
- 79512000 Business services: law, marketing, consulting, recruitment and printing
- 79342300 Business services: law, marketing, consulting, recruitment and printing
- 79342320 Business services: law, marketing, consulting, recruitment and printing
- 79510000 Business services: law, marketing, consulting, recruitment and printing
- 79511000 Business services: law, marketing, consulting, recruitment and printing
- 72253000 IT services: consulting, software development, Internet and support
- 72253100 IT services: consulting, software development, Internet and support
- 71356300 Architectural, construction, engineering and inspection services
- 79416000 Business services: law, marketing, consulting, recruitment and printing
- 75112000 Administration, defence and social security services
- 75100000 Administration, defence and social security services
Summary
Contract is for a maximum 10-year period.
Keywords
Procurement-ready software
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