Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances
Contracting Authority
National Transport AuthoritySee all National Transport Authority contract awards
Sector
Deadline
5 November 2026
Verify on the official notice, TED times are not authoritative.
Estimated Value
€5.2M
Value Range
>5M
Procedure
Open Procedure
Procurement Type
Not specified
Published
2026-10-05
Resource ID
684805-2026
CPV Classification
Common Procurement Vocabulary: the EU codes that classify what this contract is for.
- 72000000IT services: consulting, software development, Internet and support
- 48000000Software package and information systems
- 48780000Software package and information systems
- 48781000Software package and information systems
- 48783000Software package and information systems
- 48810000Software package and information systems
- 48900000Software package and information systems
- 48920000Software package and information systems
- 48921000Software package and information systems
- 72200000IT services: consulting, software development, Internet and support
- 72210000IT services: consulting, software development, Internet and support
- 72211000IT services: consulting, software development, Internet and support
- 72212000IT services: consulting, software development, Internet and support
- 72212422IT services: consulting, software development, Internet and support
- 72212920IT services: consulting, software development, Internet and support
- 72222000IT services: consulting, software development, Internet and support
- 72222100IT services: consulting, software development, Internet and support
- 72222200IT services: consulting, software development, Internet and support
- 72222300IT services: consulting, software development, Internet and support
- 72254000IT services: consulting, software development, Internet and support
- 72260000IT services: consulting, software development, Internet and support
- 72261000IT services: consulting, software development, Internet and support
- 72262000IT services: consulting, software development, Internet and support
- 72263000IT services: consulting, software development, Internet and support
- 72265000IT services: consulting, software development, Internet and support
- 72266000IT services: consulting, software development, Internet and support
- 72267000IT services: consulting, software development, Internet and support
- 72267100IT services: consulting, software development, Internet and support
- 72268000IT services: consulting, software development, Internet and support
Summary
The NTA seeks a supplier to provide comprehensive support and maintenance services for dedicated standalone ServiceNow instances used across the organisation. The contract covers ongoing technical support, system administration, updates, patches, and operational management of the ServiceNow platform to ensure continuity of NTA's IT service management operations.
2 million indicates a multi-year arrangement with significant scope.
Keywords
Analyse this tender
Suppliers with a matching track record
Ranked by CPV overlap, sector, value band, and region. Score is deterministic from TED award history.
- Ergo Services Ltd
5 shared CPV code(s): 48000000, 72000000, 72200000; it-services sector match; value band matches (>5M)
64.4/100 - SoftwareONE
5 shared CPV code(s): 48000000, 72260000, 72261000; it-services sector match; value band matches (>5M)
64.4/100 - Asystec Limited
4 shared CPV code(s): 48000000, 72261000, 72263000; it-services sector match; value band matches (>5M)
62.8/100 - Creation Technology Solutions Limited
4 shared CPV code(s): 48000000, 72000000, 72200000; it-services sector match; value band matches (>5M)
62.8/100 - Dell Products Europe
4 shared CPV code(s): 48000000, 72200000, 72260000; it-services sector match; value band matches (>5M)
62.8/100
Based on CPV codes, sector, value band, and region from captured award notices. Verify suitability before outreach.
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