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Request for Tenders for provision of ICT Technical Support Services

Contracting Authority

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus TrádálaSee all Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála contract awards

Sector

IT Services

Deadline

16 October 2026

Verify on the official notice, TED times are not authoritative.

Estimated Value

€17.5M

Value Range

>5M

Procedure

Open Procedure

Procurement Type

Not specified

Published

2026-09-15

Resource ID

635092-2026

CPV Classification

Common Procurement Vocabulary: the EU codes that classify what this contract is for.

  • 72000000IT services: consulting, software development, Internet and support
  • 72250000IT services: consulting, software development, Internet and support
  • 72700000IT services: consulting, software development, Internet and support
  • 72500000IT services: consulting, software development, Internet and support
  • 72514000IT services: consulting, software development, Internet and support
  • 72600000IT services: consulting, software development, Internet and support
  • 72253000IT services: consulting, software development, Internet and support

Summary

The Department of Foreign Affairs and Trade seeks a vendor to provide comprehensive ICT technical support services across its operations. This contract covers helpdesk support, system administration, infrastructure management, and related IT service delivery to enable the department's day-to-day technology operations.

5 million represents a significant managed services engagement.

Keywords

ICT technical supportmanaged serviceshelpdesk operationssystem administrationinfrastructure supportvendor management
View Official Notice

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Suppliers with a matching track record

Ranked by CPV overlap, sector, value band, and region. Score is deterministic from TED award history.

  • Atos IT Solutions and Services Ltd.

    4 shared CPV code(s): 72000000, 72500000, 72600000; it-services sector match; value band matches (>5M)

    77.5/100
  • Capita Business Support Services Ireland Limited

    4 shared CPV code(s): 72000000, 72500000, 72600000; it-services sector match; value band matches (>5M)

    77.5/100
  • Ergo

    4 shared CPV code(s): 72000000, 72500000, 72600000; it-services sector match; value band matches (>5M)

    77.5/100
  • Logicalis Ireland

    4 shared CPV code(s): 72000000, 72500000, 72600000; it-services sector match; value band matches (>5M)

    77.5/100
  • Nostra Systems Ltd

    4 shared CPV code(s): 72000000, 72500000, 72600000; it-services sector match; value band matches (>5M)

    77.5/100

Based on CPV codes, sector, value band, and region from captured award notices. Verify suitability before outreach.

Procurement-ready software

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ERP SoftwareProject Management

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