Education & Training

Champions Programme

Enhance your tourism business's customer service and knowledge-FREE Programme

Provided by Fáilte Ireland

How to apply

Apply on the official National Enterprise Hub listing — applications and eligibility are administered by Fáilte Ireland, not Tenderwatch.

Apply on neh.gov.ie

About this support

An in person training course on Inclusive customer service and local tourism product knowledge  delivered in person at numerous locations around the country, to support staff involved with tourism visitors.

Who is it for?

You may be eligible if: You are a Tourism and Hospitality Professional: Business owners, managers, and frontline staff directly involved in the industry. Or Visitor Experience Supporters: Businesses offering services that enhance the visitor experience, such as Public and private transport (taxi services, drivers, etc.), Equipment and vehicle rentals (holiday, adventure) and event staff and volunteers (festivals, etc.) In short, anyone who contributes to a positive visitor experience in the tourism and hospitality sector can benefit from this program. Eligibility is subject to terms and conditions.

At a glance

Provider
Fáilte Ireland
Type
Education & Training
Categories
Education & Training
Industries
Tourism & Hospitality
Business size
Between 10-49 Employees, Between 50-249 Employees, Less than 10 Employees

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Auto-imported from neh.gov.ie. First seen 7 May 2026; last verified 7 May 2026. Always check the official listing on the National Enterprise Hub before applying — eligibility and amounts change without notice.